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SAAS Feed: help and support
Share product information with sales channels using generic formats. The app does not modify products or automatically connect Google or Meta accounts.
- Install SAAS Feed from the marketplace after reviewing permissions.
- Open the app and create a product feed. Choose a name, XML or CSV format, language and currency.
- Select all products or one category. Open the preview, then copy the link into a sales channel that accepts that format.
- Requesting the link regenerates the file once the six-hour cache expires. Use Validation to review missing product information.
- Pause a feed to stop sharing temporarily. Uninstall the app from Installed apps to revoke all access immediately.
Troubleshooting
If the file is empty, check for active, in-stock products in the selected category. If the link stops working, check the feed and app status. The link is public: share it only with services you want to receive your product information.